Big bosses in India are good


Real big bosses have received relatively better marks and praises than their counterparts in other Asian countries. And this is coming from the mouths of Indian employees who believe that their bosses are doing a good job.

A survey by global staffing leader Kelly Services, where employees were asked to rate their bosses, said the average score given by employees to bosses was solid 7.0 out of 10. Notably, globally the employees gave average score of 6.7 to their bosses.

The Kelly Global Workforce Index sought the views of approximately 70,000 people in 28 countries, including almost 2,000 in India, and found that over billion plus nation ranks seventh in the world and best in Asia when it comes to rating the bosses.

Indian bosses get best rating from employees in Asia but lowest marks for their communication skills, leadership and team spirit qualities, reveals the survey by Kelly Global Workforce Index.

Bosses were rated on four attributes – communication, leadership, team spirit and delegation skills. Virtually across the board, workers felt that bosses were best at delegating, but were relatively weak on leadership, team spirit and communication.

It revealed marked variations in the way different age groups view their bosses, with younger workers more favorable in their view of mangers. As people mature in their careers, they tend to take a less positive view of their bosses.

The survey showed that the senior management has rated their bosses with lowest scores. It found that Indian top management is good at communication skills and delegation but rated them lowest when it comes to leadership skills and team spirit. The former are mainly individual traits but the latter two are corporate traits.

Managers need to examine how they can lift performance and increase the level of team spirits within their organization. They may need to take time to ensure that they better connect with staff and provide them direction, feedbacks and guidance to work

towards organization goals. Bosses may be able to improve their marks if they adopted best practice including utilizing teams, providing a degree of autonomy, and ensuring there is room for people to grow in the job by acquiring new skills. This insight from employees themselves provides a frank assessment of the quality of management across national borders and the manner in which management performance can contribute to prosperity.