Exit Interview

June 28, 2006

in Human Resource Management

Exit Interview

When we look some employee going out of the our organization we may consider that the act may be his voluntary decision which prevailing him to take out step from the organization. But when we consider this as a organizational failure to retain the best talents with us we may seek to answer the questions does all the out going choice of the employee is subject to his personal choice or some other force motivating him to do so?

To a lay man Exit Interview may be a term which refers to the ascertaining from an outgoing employee as to what prompted him to leave the organization. Many organizations conduct such interviews with employees who are leaving organizations voluntarily.

Or we can view this term as a process where collection of data in systematic way , its aggregation for the organization as a whole, analyzing the data for identifying trends or patterns , if any in the employment turnover and using the findings to draft and implement strategies to arrest further turnovers and attrition in the prevailing organization.

When information is collected from the employee leaving the organization in a atmosphere in which he/she feels comfortable in sharing and reliving their understanding of the events or factors that lead to their resignation. The Employer should always provide an ambience in which employee can express his dis-satisfaction with the organization or the expectations of the employee from his/her job. The employee should be given equal opportunity to express the views openly and honestly.

The general questionnaire in the Exit Interviews typically deals with following :-

* What influences u to Leave the Organization?
* What do u like the least of our organization?
* What do u like most about our organization?
* What is your general opinion about our organization?
* Have u faced any situations of Discrimination to you in the organization?
* Is your company satisfactorily described your Job?
* Are you well compensated in the organization?
* Does our Policies shows any negative Impact on you?
* Does the our company provides you enough support needed by you to perform Your Job?
* What is your Opinion on Management development strategy of the organization?
* Is your Career Path well defined in the Organization?
* Are you satisfied with the Performance review policy and methods of the organization?
* What improvements would you suggest for the improvement in the work Atmosphere of the Organization?
* What additional services could we provided you to make you more pleasant in the work place?
* Would You recommend this company to your friends relatives ?
* Is training provided to you by the organization is sufficient to carry your tasks?
* Are you satisfied with the delegation of Authority in the organization?
* Is there anything You can recall as most satisfying about your Job?

The data collected from the exit interview should be utilized as a tool for analysis to identity the reasons for the Turnover in the organization. And further steps and actions to be taken by the organization for the betterment of the organization so as to minimize the Employee Turnover.

Article By
Gourisankar.S
Asst Prof HR OB
ICFAI SAMBALPUR
Prof.gouri@gmail.com

{ 74 comments… read them below or add one }

1 Tisha November 28, 2007 at 9:03 pm

This was informative. Thanks..

2 Tisha November 28, 2007 at 7:03 pm

This was informative. Thanks..

3 GANESH GUPTA December 23, 2007 at 4:20 am

Please sent me exit interview format.

Thanxs

9984143264

4 GANESH GUPTA December 23, 2007 at 2:20 am

Please sent me exit interview format.

Thanxs

9984143264

5 priya mahajan December 25, 2007 at 9:12 am

hi,the above article was very useful and informative for an HR professional

6 priya mahajan December 25, 2007 at 7:12 am

hi,the above article was very useful and informative for an HR professional

7 naresh January 8, 2008 at 11:59 pm

it is good….

8 naresh January 8, 2008 at 9:59 pm

it is good….

9 nazneen n February 11, 2008 at 10:02 pm

clear and precise information.

10 nazneen n February 11, 2008 at 8:02 pm

clear and precise information.

11 Philomena February 18, 2008 at 5:16 am

Dear Gaurishankar,

Do you have any details on Instrument (Questionnaire) for assessment of skill inventory as part of the selection process, any one of the followin – (a) Motivational skill

(b) Leadership skill

(c) Interpersonal relationship skill

THis is for purpose for preparing Interview questionair

12 Philomena February 18, 2008 at 3:16 am

Dear Gaurishankar,

Do you have any details on Instrument (Questionnaire) for assessment of skill inventory as part of the selection process, any one of the followin – (a) Motivational skill

(b) Leadership skill

(c) Interpersonal relationship skill

THis is for purpose for preparing Interview questionair

13 Neha May 16, 2008 at 11:05 am

Thanks for such a great article .
ICFAI ROCKS

14 Neha May 16, 2008 at 10:05 am

Thanks for such a great article .
ICFAI ROCKS

15 Aslam Shaikh June 4, 2008 at 9:24 am

Its really very informative. I have also implmented EXIT interview in my oganization with the approval of competent authority. I have conducted three EXIT interviews of leaving employees of my organization.

Information provided is very helpful.

Thanks

Aslam

16 Aslam Shaikh June 4, 2008 at 8:24 am

Its really very informative. I have also implmented EXIT interview in my oganization with the approval of competent authority. I have conducted three EXIT interviews of leaving employees of my organization.

Information provided is very helpful.

Thanks

Aslam

17 Mradha August 18, 2008 at 9:11 pm

It’s usefull & helpfull to every one,
I want to know the New Hire Interview also please help me…

Thanks & Regards,
Radhakrishna.

18 Mradha August 18, 2008 at 8:11 pm

It's usefull & helpfull to every one,
I want to know the New Hire Interview also please help me…

Thanks & Regards,
Radhakrishna.

19 vijay August 29, 2008 at 11:58 am

yes..its very nice…there r organization , collect all data by Exit interview…but they do not have formulized stretagy to cope this problem….even many hr professionals donot know the actual core practices of hr tool….they don't want to aply or accept new idea on hr point of view…is it true?

20 Mayur December 3, 2008 at 10:07 am

Exit, is really knowledgeble.

21 Darsh January 6, 2009 at 1:36 pm

Hi,

This is a very good article will help me in exit analysis.

Thanks,
Darsh

22 manoj January 13, 2009 at 4:52 pm

This is really good article.
Manoj

23 sonali April 21, 2009 at 8:09 am

Dear sir,

I Am MBA Student in ICFAI Univercity I Am Douing My SIP Programme in Automobile industres my project topic is “Retention” so please guide me &send me deteails about this.

Thanking you,

sonali

24 sonali April 21, 2009 at 8:30 am

Dear sir,

I Am MBA Student in ICFAI Univercity .this is your article really helpful for me. Am Douing My SIP Programme in Automobile industres my project topic is “Retention” so please guide me &send me deteails about this topic .

Thanking you,

sonali

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