Contemporary problems of managerial personnel


Employees at the grass-root level experience a sense of frustration of low level of wages, poor working conditions, unfavorable terms of employment in human treatment by their superiors and the like whereas managerial personnel feel frustrated because of alienation over their conditions of employment, inter-personal conflicts, role conflicts job pressures, lack of freedom in work, absence of challenging work etc.

Certain values were attributed to work in the past. Work was worship and people had sincerity and commitment to work. But today’s employee would not believe in such values of work. He works for his salary, he works hard if the conditions of work are conducive and congenial and terms of employment are favorable to him. As such, the work norms have been changing from time-to-time.

Work norms in modern industrial society indicate that

1. Employee’s role in industry is different from his role in the family,

2. Superior knows the best and he has the right to impose on the subordinates ,

3. Rules are for employees and they have to follow them, and

4. Employer has the right to layoff the workers due to marketing and technological factors.

Due to these work norms, the managerial personnel at the middle and higher levels in the organization hierarchy face variety of problems. They are dissatisfied with strict economic functions of the job and dealing with social relationships in the organization consequent upon the mechanization and automation of the industry. Further disregard by others and less and less utilization of capabilities and skills also caused frustration among the managerial personnel.

Employees also experience alienation which may result from poor design of socio-technical systems. Alienation is a feeling of powerlessness, lack of meaning, loneliness, and boredom, lack of ego involvement and lack of attachment to job.

The workers at the lower level are not happy with their work due to tight schedule of work, speed of machine, close watch and supervision and less social interaction. Even the ministerial staff complains that they are unhappy with the job due to routine nature of work and fixation of schedules and standards. Thus job, discontent is due to the limited scope of the job, short cycle of operations, lack of opportunity to exercise discretion initiative, existence of bureaucratic controls, oppressive supervision, low wages, poor working condition etc.

Job discontent and job pressures have their substantial effect on employees’ health in the form of reduction in general happiness, increased in smoking, drinking, putting on excess body weight etc. Frustration would further cause heart diseases, joint pain etc. Frustration might also be due to absence of recognition, tedious work, unsound relation with co-workers, poor working conditions, low self-esteem, occupational stress, work overload, monotony, fatigue, time pressures, lack of stability, security etc. In view of the contemporary managerial problems the present day employees are much concerned about high wages, better benefits, challenging job etc.

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