Our office or workplace as many call it is one of the most important parts of our life. Although it might seem to be a regular dreary distant place it is the only place where we spend the most amount time, even more than our own homes. For instance, a regular full time employee during a regular work week spends at least 40 hours at the work place and the figure does not take into consideration the overtime regularly spent at work. This primarily indicates that we spend more time with our colleagues than our own family and friends.
In our workplaces we establish different kind of relationships with our colleagues. These relationships are often those that keep a diplomatic approach and often do not go beyond a personal level. Although employees do socialize to keep a good working environment the constant pressure to meet deadlines and outperform leads to the rise of conflicts among the employees. Conflicts among employees are almost inevitable at work. Constant pressure, the close deadlines and the desire to do our best often leads to rising tempers and inevitably conflicts between employees. Colleagues who don’t get along with each other can make the work place tense not only for themselves but for those around them as well. Thus, in order to create a healthy working environmental it is imperative for employees to have or make effort to maintain healthy relationships with their colleagues.
One of best ways to foster good relationships and ensure a healthy working environment is to be more proactive than reactive. Now, being proactive doesn’t mean that you have to spend time with your colleagues outside of work, but while you’re in the same working environment being able to talk on a friendly (or at least cordial) level is highly important. Yes, because the environment in which you are working and the nature of your reporting head and transparency maintained by the seniors in the hierarchy is extremely crucial to maintain harmony at a workplace is directly proportionate to the above criteria. Proactive by definition, means people can control situations by causing things to happen rather than waiting to respond after things have already taken place. These people also don’t wait for others to give them an instruction manual and a box of tools. They’re resourceful. The ability to be proactive provides a clear advantage into workplace and most managers expect staff members to demonstrate a proactive mentality.
In order to resolve conflicts by being proactive the employees should follow the 5Ps. These are:
Predict – In order to be proactive the employees should try and develop a foresight. By doing this the employee can easily learn to anticipate problems and would be able to find a solution much before the conflict might occur. Developing a foresight also helps the employee to understand how things work; look for patterns; recognize the regular routines daily practices and natural cycles that exist in the business.
Prevent – employees should foresee potential obstacles and exert their power to find ways to overcome from before those obstacles turn into concrete roadblocks. This can help them prevent problems that others would simply look back on in hindsight and claim unavoidable
Plan—Employees should avoid here and now thinking. They should try to anticipate long term consequences. You shouldn’t make decisions in a vacuum every decision acts like a link in a chain of events leading to one final conclusion. In order to make the best decision, you have to know where you came from where you are, and where you want to end up.
Participate – In order to be proactive, the employee must get involved. He should have to take initiative and be a part of the solution.
Perform — Being proactive means the employees has taken careful, thoughtful steps to choose the appropriate path. He has no just reacting impulsively to the environment. The employee must be decisive and willing to do the work NOW. Procrastination is not an option in these situations.
By following the above 5Ps employees can easily avoid conflict with their colleagues.