The Importance of ‘Exit Interview’

The modus operandi is towards change. Every one of us need and think for a change in our daily life. We look forward for better jobs, better pay and finally a better career.

Job change has become a common phenomenon for a better career growth. But changing jobs should not be like changing one’s clothes and needs to be handled carefully.

Mr. Singhania is a sincere honest, dedicated and hardworking manager in a reputed organization since five years.

One fine day he received an offer from another organization that better suits his career objectives and helps him climb the career ladder.

Now before he packs up his things he needs to appear for an exit interview the last but still a crucial part of the employment process.

Exit interviews are necessary before the final departure of employees. As you quit the job, you need to answer why, how and what prompted you to leave the job. Here are some suggestions that help you to say good bye in a smooth way.

Even though you feel exit interviews are a mere HR formality, you should attend it as a token of courtesy to your employer. You need to prepare well before as you do it for the job interview.

Also ask the employer for some cushion time to prepare for. Make sure small notes of points you would like to stay.

Since the stage also includes you in the employment history with the company, you need to be careful while dealing with any issues.

Behave in a professional way and after all, your final behavior and approach towards the HR people counts.

Sometimes negative comments may creep in to your file that may spoil your future career.

You may quit the job for many reasons, like job dissatisfaction, low pay, delayed promotion, unclear job description and responsibilities, frustrated with boss and surrounding environment.

What ever may be the reason, you need to exhibit a positive approach while answering the questions.

The HR mainly wants to get proper feedback from departing employees and learning what could be done to improve employees’ engagement conducts an exit interviews.

So present the true information without blaming anyone.

Offer positive and constructive criticism that could benefit the organization in future. Instead of complaining about loopholes you can well analyze and explain issues you faced in an unbiased manner and demonstrate your experiences honestly.

Always speak in terms of the organizations as a whole and do not specifically point to people those with whom you are happy.

If you are leaving the organization for better career growth, you need to stay factual and give the reasons in brief.

Always remember that maintaining good relations with all will help you to succeed in your professional endeavor. Maintain cordial behavior till the end of the interview and the last day of work.

Take this opportunity to ask any question about the payments or compensation that is due to you. Also if you have any company property like keys, company issued mobiles or laptops return before your departure and get appropriate acknowledgement.

You might have performed to your best in this organization and gained certain credits to your career. Be sure to carry documentation like samples of your good works, projects, letters of appreciation, performance evaluation reports as value addition for your next job.

Exit interviews are mainly intended to bring constructive changes in the organization’s working environment. They should not become a mere procedural formality, rather the organization and the departing employee should benefit from it.

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  • Nobody tells the truth at exit interviews.

    95% of people who leave their jobs do so because of the way they were treated by their management.
    The people who conduct these exit interviews will either be their management or their managements representatives.

    I f you tell the truth you know that the people who have caused you to leave will not be happy and will most likely refuse to believe you prefering to think that you made it all up to have a go at them.

    Whatever they think the person leaving will still have unfinished business with that company.
    They need to get their final pay, they need to get their holiday allowance, they need a reference.

    By telling the truth the person leaving knows that management can make it very difficult for them to get anything that is due to them.
    They also know that even if they told the truth in such a way that the company they were leaving benefited from it, why should they help the company that had made life so objectionable.for them that they had to leave?

    A much better strategy would be to let people go who wanted to leave,go, and just wish them well without forcing them through an exit interview at which they are made to lie.

    Instead why not conduct “Stay” interviews with the people who are not leaving.
    Ask them what it is about the company that they like? give them more of it, and what would they don’t like? give them less of it.

    At a “Stay” interview the workforce have no reason to lie so management then have a great opportunity to find out the good and the bad about their organisation which they have absolutely no chance of doing at an exit interview.

    Peter A Hunter