Cross Functional Trainings

Now days the workplace philosophy is all about adding value to other functions. Call it cross functional movements, widening of job horizon or job enrichment. The need to know and contribute more has become imperative.
Today, the changing corporate scenario expects you to do a lot more than just your job. Other than performing your tasks, they expect you to upgrade your skills, productively contribute to works outside your job profile, and constantly learn and venture into newer arenas. The reason is continuous technological changes that various sectors are going through. And this is precisely the reason why many organizations have brought in cross functional trainings to satiate employees’ desire to learn and acquire new skills.
Emerging technologies have increased the demand for certain skill sets. Cross training equips individuals to work on projects, involving multiple technologies enabling them to possess a diverse skill set, and, thus, making them imminently employable in a variety of functions
Cross training is gaining even more relevance, as it allows companies to enhance productivity, deploy employees across projects and optimally utilise each resource. It is an effective training technique, which results in motivation along with a learning opportunity in the competitive market

The need of the hour

Imparting multiple technology training to employees has gained more significance today. Cross training helps the employees fit into newer business requirements, seamlessly and also helps the organisation to have a pool of skilled talent ready to move and grow within the organisation.

Multi-skilling helps in increasing the technology bandwidth, avoids redundancies in the system and gives the company a significant competitive advantage in bidding for new business. Also, employees skilled in multiple technologies, helps a company make its resource management efficient and cost effective.

Enhancing Skills

Companies are increasingly indulging in cross training their staff not only to satisfy their business interests but also to help employees satisfy their personal need to sharpen their skill sets and broaden their knowledge base. This additional knowledge acquired through cross training, empowers employees and makes him/her more valuable to the organisation.

Career enhancement

It expands the career scope of employees, enhances team spirit and bonding between employees, facilitates job rotation etc. Cross training gives an employee the opportunity to deepen and diversify his/her knowledge of various technologies, in addition to fortifying his/her resume. Also, it helps him/her to master skill sets that might help him/her to work on other projects and improve the chances of deployment.

Lets take an example – Cross training has brought a 90-degree change in the profile and career prospects of one of our Manager – Client services, From his business development role, he has moved to metrics-based project management. Today, he manages the client services group that monitors progress and health of various projects that are underway. This has been possible after his participation in various training programmes related to software project management, prediction models, statistical process control and other quantitative techniques.

Cross training optimises employee strengths by bringing out their hidden talents. Along with improving the skills, such programmes also improve the people connect within the organization.

Cross training is a very popular tool used in BPO Industry, where people are offered various roles basis their interests and hidden talents.

In the end, employees and organisations know the importance of such initiatives and are going out of their way to excel at it. So if you, too, feel the need to learn something new, innovate and train! Tips for effective learning
>> Be open to learn new things: While in a training programme, learn as much as you can, as these initiatives can help you grow further into the organisation.
>> Be a good team player: To succeed, you cannot work alone. It is important to be a team player and open to ideas, suggestions and criticisms of your fellow colleagues and managers.
>> Improve your communication skills: Communication is the key to all training programmes. If you can communicate well, half of your work is done.
>> Attend training sessions: Bunking a training session because it is boring will not get you anywhere. Instead, attend as many programmes as possible, as you can learn new things.

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