Contributory Role of HR

The effectiveness of HR department can be gauged by the fact how it contributes to the organization as a Source of Help, as a Change agent and as a Controller. HR has become more than just a mere support function in an organization. It has bloomed into a full-fledged entity by itself. However, for many organizations, HR is yet to be considered a priority as experts discuss some of the biggest roadblocks.

There was a time when one would only approach the HRD for matters like recruitment and pay role issues and it was considered to be just a support function, because ‘it did not contribute to the bottom line’ However, with the boom in the economy and growth of the knowledge economy, HR has taken on a new role. As the focus moves from traditional brick and mortar organizations to more people oriented business like IT-ITeS, media etc., HR has become significant in nature and magnitude of its role in an organization. The competitive advantage of organizations has moved from machines and production to the expertise and creativity of its people, HR has a large role to play in attracting, motivating and finally retaining these very people.

However, with all its work and efforts, experts believe that HR is yet to be given the full credit it deserves and is still considered to be a support function, irrespective of its growth and its contributions to the organization.

Growing fears:

Gone are the days when HR’s major function consisted only of recruiting people and handling few HR related issues. In spite of this so called increases in power, one of the biggest fears that HR faces today, according to experts is that of striking a balance between the employer and the employee. Experts say that HR seems to be facing the brunt of the employer and the employees as it still does not seem to have the authority to take a stand regarding issues dealing with the organization.

HR will only find success in dealing with these issues if they are given the freedom to incorporate the necessary changes through an HR perspective. The role of HR is gradually evolving. Hence, Human Resource HR will have to take on the role of a strategists and an enabler for the organization to face the next wave.

The ‘fear’ that HR faces is in bridging the leadership gap that many organizations confront at various levels. HRM in a corporate entity has to depend up on other function heads to implement their recommendations from selection to training to Incentives and promotion.

With every industry growing fast, there is a dearth of leaders across industries and levels, and HR has the tough job of finding people with the right leadership quality to bridge this gap.

With immense opportunities organizations are chasing very limited resources – especially in terms of talent availability, spiraling compensation and benefit costs. The challenge for HR is therefore huge and spread across various sectors including talent management i.e. talent acquisition, development and retention, building organizational capability, HR effectiveness measurement and organizational effectiveness.

HR in almost every organization is over worked. Each department wants to find the right people for the right job and at the right time. So the question here arises is that does HR have a say in this or all they do is bring in random people with a few years of experience and place them in front of a line manager? While everyone complains that HR does not really care about what kind of people are bought in, experts have a different point of view. The feel that HR needs time to find the people with the right skills sets to complement not just the job but also the organization.

HR’s role also includes focusing on finding the ‘right fit’ for the job and the organization as they are going to be increasingly team driven and they have the job to find the individuals with skill sets which will give to team expertise, team strengths and team learning. So it’s very important that the individuals have complementary traits and are able to pool in their expertise for the success of the team to take the organization forward. These things as anybody would know takes time.

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