Work culture may be defined as a reflection of shared beliefs, values, norms and traditions within the organization. It manifests itself in both tangible and intangible ways, forming the foundation for all the actions and decisions within an organization.
Organizations with strong well defined work culture enjoy greater employee loyalty and satisfaction and are in a position or deliver unbeatable customer service. They are excellent breeding grounds for leadership talent and work efficiency. They also enjoy an advantage when it comes to recruiting and retaining talent. Needless to add, a lot hinges on the corporate culture nurtured within an organization.
Every company has its brand of culture that evolves over time and is based on values and vision that are unique to it. While corporate cultures may differ in form and feeling from company to company, there are certain common features that are universal to all great work cultures.
An ideal work culture creates an exiting fun and supportive environment for employees and has the ability to bring out the best in them. People enjoy their work, are motivated, diligent and hard working.
It inculcates in employees, strong work ethics and constructive attitudes towards their jobs and relationships with coworkers. It creates as positive impact on their work and lives.
Employee turnover rates are a prime concern for organizations and it is no coincidence that high performance organizations seem to report high levels of employee engagement.
High performance organizations recognize that the failure to create employee engagement is a key factor contributing to high attrition rates.
As a result, they leave no stone unturned to pay special attentions to the needs, aspirations and career advancement of their employees and typically enjoy the advantages of low turnover despite the intense competition for human capital.
In an ideal work culture .employees get the opportunity to do challenging and interesting work. Their contributions and achievements are acknowledged and amply rewarded. The work they do enables them to develop new skills and they are allowed the freedom to act and make independent decisions. In an ideal uplifting work culture, you seldom find employees hankering after shorter days, longer lunch hours or unreasonable compensation.
Yet they find their work fun and satisfying. An ideal corporate culture is able to strike the right balance between employee satisfaction with productivity ensuring that satisfaction does not make people complacent but instead serves as a positive force to lift them to newer heights. Work culture is a powerful indicator of organizational success. While a ideal work culture can speed up performance and productivity, a badly managed work culture can just as easily become a drag on employee morale A culture that facilitates employee satisfaction, accommodate employee needs, and ensures employees effectiveness and growth will set the foundation in place for long term success of the organization.
Developing the desired culture is largely the function of the top management of an organization. Instilling a culture requires a transformation in the individuals, in the teams and in the organization. In this transformation, the part played by the leaders in the organization cannot be over emphasized. The top management cannot ask for the desirable values to exist in the employees at other levels, unless it demonstrates those values. If it is not committed to satisfying the customer’s requirements, one cannot ask the lower level employee in the shipping department to be committed to delivering a shipment to perform under all circumstances ‘come what may’. The other aspect of effective leadership is its clarity of vision regarding the goal. Commitment and clarity of vision drive the leadership phenomenon.