All of us like to believe that we deserve a promotion for the excellent performance rendered rough the year. While some are lucky to get recognized there are many who are not. Nevertheless, in this whole mad race to climb the success ladder, we often forget about he challenges the new position will bring. In other words, none of us really plan our promotions, and are in for a shock soon after stepping into new role.
Of course every position comes with its share of challenges. A level 2 agent in a BPO in today’s scenario a position leap is very rare. So as you climb each step you learn the nuances of the job. Therefore, there is a need to prepare one self per se. It is gradual growth and learning will happen once you are in the pool because until then you will never know how cold the water is.
Elaborating further on experience one Mr.X confirms, that he did not have to prepare much when he was awarded the position of a Level 2 agent from a Level 3 agent. While young professionals are confident of their abilities to take on new challenges the reasons are bizarre as this confidence is not rooted in their abilities or domain knowledge. In other words, most young executives feel that they can or rather the must pull off a challenging leadership role effectively because they need to be in a better position in society and have a fancy pay package. Not many, however seem to be aware of the importance of understanding the responsibilities that it entails as most young executives justify their stand along lines of X.
A Junior Analyst in a financial consultancy firm explains, as long as you are going to hold yourself back because of the fear of failure, you are not going to succeed. He believes in the go get it mantra, and has been successful till now. He didn’t think much before taking up any responsibility because he believes that the more you think, the more you get confused and consequently the fear actor increases, reducing productivity. Every failure is a learning process so why fear?
While there is no denying the fact that confidence can take you a long way, the criterion for donning a leader’s hat cannot be limited to just that as it requires much more. To begin with, answer this question: what does leadership mean to you? , suggests one Ms Y who works as a Chief Operations Manager with a leading BPO and has molded several into efficient managers. Most people are blinded by the fancy designation and remuneration. The usual presumption is that it’s a fancy position that entitles them to certain powers which in turn places then in a superior position than others. You get certain powers but with that come the responsibility of empowering team members and facilitating growth as an individual, a team and an organization. Therefore, you need to strike the right balance. The question then is: are you ready for action?
Great leaders have had to grow to reach the stage they have. It’s important to have a vision and a hard core plan to achieve it. This requires commitment, comprises and sacrifices; be prepared. No one becomes a great leader overnight. Building trust among team members and keeping them motivated is a continual process. In the bargain, you may have to sacrifice certain personal preferences.
As stated, while confidence can keep you going, before you take on the position of a leader it’s best to reflect on your abilities and understand your strengths and weaknesses. Set your priorities straight and analyze your impediments. These could range from time constraints to domestic obligations. Evaluate yourself. It demands more work hours, more commitment more domain knowledge, people, management skills, time management skills, motivational skills, the ability to manage your personal life along with additional corporate responsibilities and the list just goes on. While it’s true that you will never know how cold the water is unless you get into it, it is important to know if the water is indeed cold or warm.